🚚 Free Shipping Across India
💳 Secure Payments
🔬 Lab Certified Products
Trusted by 15,000+ Customers
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Beautiful Crystals, Meaningful Choices
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Shipping policy
Thank you for shopping with us. We are committed to delivering your order safely and on time.
1. Order Processing
- Orders are processed within 24–48 business hours after the order is successfully placed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive shipping confirmation and tracking details through your registered email address or phone number.
2. Delivery Time
Estimated delivery times are:
- Metro Cities: 2–4 business days
- Rest of India: 5–7 business days
- Remote Areas: 6–10 business days
Please note that delivery times are estimates and may vary depending on the delivery location, courier service, weather conditions, public holidays, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may also offer free shipping on eligible orders as part of our promotional offers. Any applicable free-shipping offer will be clearly mentioned on our website.
4. Order Tracking
Once your order has been dispatched, tracking information will be shared with you.
You can use the tracking details provided to check the current status of your shipment.
5. Delayed or Lost Orders
While we work with reliable courier partners, occasional delays may occur due to circumstances beyond our control.
If your order has not arrived within the expected delivery period, please contact our customer support team with your order number. We will coordinate with the courier partner and assist you with the shipment status.
6. Incorrect Address
Please make sure that your shipping address, phone number, and other delivery details are correct before placing your order.
If an incorrect or incomplete address is provided, delivery may be delayed or the shipment may be returned to us. Additional shipping charges may apply for re-shipping the order.
7. Damaged Package
If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible.
Where possible, take clear photographs or videos of the package and product before opening or immediately after receiving it. This may be required to process a shipping or product-related claim.
8. International Shipping
Currently, we ship orders within India only, unless otherwise stated on our website.
9. Contact Us
If you have any questions regarding your order or shipping, please contact our customer support team.
